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The PIM can support the following asset file extension types:

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Images

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Documents/Files

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  • .jpg

  • .jpeg

  • .eps

  • .gif

  • .png

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.ai

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.cdr

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.doc

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.docx

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.dwg

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.ISO

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.pdf

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.xls

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type

mime_type

extension

image

image/jpeg

jpg

image

image/jpeg

jpeg

image

image/gif

gif

image

image/png

png

document

application/pdf

pdf

document

application/msword

doc

document

application/vnd.openxmlformats-officedocument.wordprocessingml.document

docx

document

application/vnd.ms-excel

xls

document

application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

xlsx

document

application/illustrator

ai

document

application/eps

eps

document

application/postscript

eps

document

application/x-eps

eps

document

image/eps

eps

document

image/x-eps

eps

dxf

application/x-autocad

dxf

dwg

image/x-dwg

dwg

cdr

application/x-coreldraw

cdr

iso

application/octet-stream

ISO

crv

application/octet-stream

crv

bbcd

application/octet-stream

bbcd

dxf

application/octet-stream

dxf

dwg

image/vnd.dwg

dwg

image

image/webp

webp

video

video/3gpp

3gp

video

video/mp4

mp4

video

video/ogg

ogg

video

video/quicktime

mov

video

video/webm

webm

video

video/x-m4v

m4v

video

video/ms-asf

asf

video

video/x-ms-wmv

wmv

video

video/x-msvideo

avi

video

video/MP2T

ts

video

application/x-mpegURL

m3u8

video

video/x-flv

flv

video

video/mpeg

mpeg

3d-model

model/gltf-binary

glb

3d-model

model/vnd.usdz+zip

usdz

Info

PIM assets can be uploaded as public or private.

  • Public: This is the default method for asset upload. Public assets will get published to marketplaces/channels and are able to be referenced via URL using attributes. Most assets will be public.

  • Private: By selecting private when uploading an asset, you only allow users who are logged in to the PIM to access the file. The file cannot be referenced via URL and will not get published to marketplaces or channels. This is intended for internal or sensitive information that needs to be associated with products.

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  1. Add all assets to be used into Default.

  2. Navigate to the channel you want to override using the drop down.

  3. You can then enable/disable, or change thumbnail settings for that specific channel.

3.

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  1. From the Assets tab, click on the gear icon under the “Action” next to the image labeled as thumbnail

  2. Select “Remove as thumbnail”

Info

Depending on your channel requirements this may cause the product to become invisible or be removed from the channel

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Reorder Assets

To change the order in which product assets are displayed on the product pages you can reorder them in the PIM.

  1. From the assets tab, click and drag any image up or down to designate a new image order.

  2. Repeat this until you are satisfied with the changes

  3. Click Save Asset Order to save and trigger a sync of the new image order

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4. Edit an Asset Name and Description

The PIM allows to setup custom settings for images. The following fields can be setup when we select to edit an Asset:

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  1. From the Assets tab, click the gear icon under the “Action” for the image you wish to edit

  2. Select “Edit”

  3. Select the Version you want the Asset to be published

  4. Make edits to Name, Description, and Type

  5. Select “Cancel” to leave the page without making any changes

  6. Select “Save” to save your edits and trigger a sync

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5. Remove an Asset

  1. From the Assets Tab, click the gear icon under “Action” next to the asset you wish to remove

  2. Select “Delete”

Note

There is no confirmation for deleting an asset, so please proceed with caution.

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6. Working With Other Asset Types

Jasper PIM can support non-image assets. However, these will not get published to e-commerce platforms as they are largely unsupported.

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7. Referencing a non-image asset

If you would like to reference a non-image asset when publishing to an e-commerce platform such as BigCommerce or Shopify, please follow these directions:

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